No Upfront
Investment, No Hidden Equipment
or Administrative Charges.
Quality of Work:
Each transcript is checked at 3 levels
for Quality, Content & accuracy
before being sent to you.
SIMPLE
& EASY, 24 HOUR ACCESS TO REPORTS
Clients
can log on to Zodiac’s online
file tracking system and access
information about a single or
a set of dictations. Zodiac’s
Web-based system permits clients
with an authenticated user ID
and password to track any patients
report 24hours a day, year round,
from any where in the world.
ASSURED
TURN AROUND TIME
Zodiac’s
system automatically flags any
dictation which is not transcribed
in the prescribed turn around
time and alerts the supervisor.
Regular reports assure that workflow
is maintained and the process
is streamlined.
STRICT
QUALITY CONTROL & QUALITY ASSURANCE
Zodiac’s
Customer Support Team works closely
with clients to improve the quality
of service at each stage. A U.S.-based
Zodiac customer support executive
regularly solicits client feedback
and informs the operations facility
about the client’s comments.
Zodiac’s operations facility
has 3 (three) tier architecture
to ensure quality reports are
delivered on time to the clients’
office.
UNCOMPROMISING
SECURITY & CONFIDENTIALITY
All
employees are required
to sign a confidentiality
& non-disclosure
agreement.
All
data transfer across
the Internet is done
with SSL security
& uses encryption
software to
protect information
over the Internet.
(For more
details please contact
hipaa@zodiacinfo.net)
